Avaya Enterprise

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Avaya Aura Communication Manager is the open, highly-reliable and extensible IP Telephony foundation on which Avaya delivers enterprise Unified Communications solutions.

It delivers rich voice and video capabilities and provides for a resilient, distributed network of gateways and analogue, digital and SIP/IP-based communication devices. In addition, Avaya Aura Communication Manager boasts robust PBX features, high reliability and scalability, and multi-protocol support. It includes advanced mobility features, built-in conference calling and contact centre applications, and E911 capabilities. Avaya Aura Communication Manager effectively scales from less than 100 users to as many as 36,000 users on a single system and to more than one million users on a single network.

Avaya’s IP telephony, voice and video software, introduces a feature server option that connects directly to Session Manager from the application cloud, enabling SIP endpoints to register directly to Avaya Aura Session Manager and access telephony features on demand.

Communication Manager is a key component of the Avaya Aura next generation architecture, which consolidates several products and new components and makes it easier to buy everything you need for Unified Communications. Communication Manager software is sold as part of the Avaya Aura Suite Licenses, which bring together all the functionality needed for common customer situations with a simple per user licensing fee.

What is it?

Communication Manager is a key component of the Avaya Aura next generation architecture, which consolidates several products and new components and makes it easier to buy everything you need for Unified Communications. Communication Manager software is sold as part of the Avaya Aura Suite Licenses, which bring together all the functionality needed for common customer situations with a simple per user licensing fee.

Communication Manager provides a range of capabilities to enable the virtual enterprise:

  • Robust voice and video call processing capabilities across a resilient, distributed network of media gateways and a wide range of analogue, digital, and IP-based communication devices.
  • Advanced workforce productivity and mobility features.
  • Built-in conferencing and contact centre applications.
  • Centralised voicemail and attendant operations across multiple locations.
  • More than 700 powerful features in all.
  • Designed for high availability, reliability and survivability.

The current release is Avaya Aura Communication Manager CM 7.

Key Features and Benefits

  • A strong communications platform for solving business problems.
  • A multi-layered approach towards high availability, survivability and resiliency provides automatic recovery from system, hardware and network failures.
  • Secure IP Telephony infrastructure
  • Total Cost of Ownership reduction
  • Consistent operations by preserving the same dial plan across the enterprise whether the system operates in normal operation or survivable remote operation.
  • Interoffice mobility is enhanced as users can log into telephones at multiple locations and download their personal extension profile (to phones of the same type).
  • One-number accessibility delivered by bridging calls that come to an office extension to any digital cellular telephone.

To find out more about your next business phone system, contact
Exchange Communications.

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