Change the way you communicate

Posted on 5th Jun 2018 in General

We all have that feeling of not having enough hours in the day, but by adopting the right telecoms technology you can help your employees work more efficiently, leading to time and money savings for your business.

The success of any business, large or small, depends on the effectiveness of its communications.

Keeping ahead of your competitors means providing a better customer experience. Having the right tools in place can give your business that extra edge.

Accelerate your business

The right communication system will help accelerate and enhance your business. It will provide employees with the technology to be highly effective and the applications necessary to improve internal collaboration and offer a superior customer service.

Unified communication solutions are products that help your business consolidate all communication channels from supporting employees at the forefront of your business, to delivering a service that exceeds customers expectations.

Avaya IP Office allows businesses to accelerate growth and transform with a complete integrated solution - collaboration, mobility, multi-channel contact centre, networking, security, video, and support services - all from a single source and with the option of scalability - the solution continues to grow alongside your business requirements.

Collaborate and communicate effectively

There’s always new ways to work which change the way we communicate. We’re used to working together in the office but what happens when your team is spread out and based anywhere from being at home to another country? You’ve still got to collaborate and communicate effectively.

In today’s competitive environment your business can’t afford to miss a customer call.

Old phone systems are not equipped to offer real time collaboration. Avaya puts your business ahead in a world of mobility, apps, social, and cloud, your workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives. And as you grow, you can count on unrivaled scalability and flexibility to support every location, from small branches to corporate headquarters.

Take your business to the next level

Enabling growth depends on how efficiently your business engages with customers and employees regardless of location. More than ever, today’s successful businesses are leveraging technology to get ahead of the competition.

Investing in the right communication solutions will positively impact your productivity and your bottom line. Your customers, employees and partners need a communications experience that fits into how they work instead of changing how they work. Solutions like Avaya Equinox - users inside and outside your company can create team rooms and organize them in a variety of categories including messaging and team chat, file sharing and task assignment, and ad hoc and scheduled meetings with audio/video conferencing and screen sharing.

Exchange Communications has helped many businesses to improve employee collaboration and customer service. Easy to deploy, easy to use, integrated unified communications that are available on any device, from anywhere at anytime, means customers are being serviced faster and more efficiently.

Having the right communicaion tools in place is vital to any business wanting to provide the best customer service possible, at all times. To discus your company’s requirements and how Exchange Communications can help, call us on 0800 008 7600 or visit www.exchangecommunications.co.uk

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