Exchange Blog

  • Avaya vs. Skype - which works best in business?

    As unified communications (UC) solutions evolve and grow, many organisations are adopting new ways to communicate including Skype, Google Hangouts, Facetime, and many more applications. The question is: do they fully meet the needs of your business?

  • How business comms have changed over the years

    Technology has become such a vital part of our lives that we find it difficult to envisage life without our phones. We all know how important communicating with customers is to a business and how difficult it would be to operate without a reliable phone system.

  • It's time to break free from traditional ISDN

    Today’s business climate calls for reliability, agility and flexibility. In order to deliver on these core Goals, the tools companies need to communicate to their customers, and the wider world, must be future ready and fit for purpose.

  • Allied International Credit - An Exchange Communications Case Study #problemsolved

    The Customer

    Allied International Credit are an accounts receivable management firm with a number of remote sites of various sizes throughout the UK and North America. With over 400 members of staff based around the world, communication is an important aspect of their day-to-day business. It is imperative that their telephone system is managed to allow optimum running of the business.

  • Wings® Travel Management - An Exchange Communication Case Study #problemsolved

    The Customer

    Wings® Travel Management - specialises in offshore, marine and corporate travel. With wholly owned regional hubs in UK/Europe, North America, South America, Africa and the Middle and Far East, and are experts in helping clients navigate challenging business travel.

  • How modern technology can help businesses save money

    Telecoms play an integral part in any company’s infrastructure and day-to-day functionality but are businesses remaining competitive while investing in technology to help drive and increase efficiency?

  • Lock the office doors when the ‘out of office’ is on

    Bank holidays – one or two extra days added onto the weekend, something looked forward to year on year. But what if we told you that as businesses prepare by setting the ‘out of office’ and shutting down systems, hackers get ready to access phone lines and drum up bills in the four, five and six figure regions.

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